Status ← dux.ws

Partial service disruption

Active Incident

Investigating Erudite AI — degraded scope output

Ongoing

DUX Erudite AI is currently experiencing an outage within one of the AI processing layers responsible for final loss analysis and line item selection. As a result, scopes may be incomplete or contain inaccurate line items and quantities. Our team is actively working to resolve the issue and restore full functionality. We will provide an update as soon as the issue has been resolved.

Affected services: Erudite Water Mitigation, Erudite Reconstruction
Services
Virtual Inspections
Live remote inspection platform
Operational
Builder App
Construction inspection workflow
Operational
Erudite Water Mitigation
AI scoping for water loss claims
Degraded performance
Erudite Reconstruction
AI scoping for reconstruction estimates
Degraded performance